FAQ

Where do you get all the items?

We have exclusive expert buyers who look for and collect products all over the World.

Do you buy/consign?

We do not do buying neither consignment.

>Are all items online available in physical stores?

Not every items are available in stores. Please contact info@amorevintagetokyo.com to ask the availability.

What payment methods do you accept?

We accept VISA, MASTER, AMERICAN EXPRESS, DISCOVER, Google Pay, PayPal & Bank Transfer.

Will I be charged any duties/taxes?

Please note that our prices do not include duties & taxes. Duties are set by the destination country/province's customs authorities. Please directly ask to the custom of your province/country for the duty.

How do I change or cancel my order?

Please email info@amorevintagetokyo.com immediately after placing an order to make any changes. After shipping, any changes neither cancel cannot be accepted.

When will my order be shipped?

Most of orders are shipped within 2 business days. We will notify you by e-mail if the item in your order is out of stock or delayed.

Where do you ship?

We ship to 100+ countries via DHL or EMS(Japan Post). Shipping company cannot be chosen. IF your shipping address is P.O. BOX, your order will be shipped via EMS. Domestic shipping is via Yamato, Yu-Pack or Sagawa (JP only).

How much is shipping cost?

We ship internationally for free.