FAQ

Where do you get all the items?

We have exclusive expert buyers. We collect both locally & on our travels. AMORE Vintage only purchases and offers AUTHENTIC items pre-owned. We have partnered with Brand Recycle Association for authentication processing.

Do you buy/consign?

We do not do buying neither consignment.

How can I buy items on Instagram?

All items posted on Instagram are available for purchase on a first come basis. The item will either be tagged in the post so you can click to be directed to our website to purchase. Not all items are available on our website so send us a direct message or email to buy.

Are all items online available in the physical stores?

Not every item is available in the stores. Please contact info@amorevintagetokyo.com to ask the availability.

What payment methods do you accept?

We accept VISA, MASTER, AMERICAN EXPRESS, DISCOVER, Google Pay, PayPal & Bank Transfer.

Will I be charged any duties/taxes?

Please note that our prices do not include duties & taxes. Duties are set by the destination country/province's customs authorities. Please directly ask to the custom of your province/country for the duty.

Can I change or cancel my order?

After placing an order, any changes neither cancel cannot be accepted.

When will my order be shipped?

Most of orders are shipped within 2 business days. We will notify you by e-mail if the item in your order is out of stock or delayed.

Where do you ship?

We ship to 100+ countries via DHL or EMS(Japan Post). Shipping company cannot be chosen. IF your shipping address is P.O. BOX, your order will be shipped via EMS. Domestic shipping is via Yamato, Yu-Pack or Sagawa (JP only).

How much is shipping cost?

We ship internationally for free.