SHOPPING GUIDE

REGISTERING AN ACCOUNT

To view your purchase history and registered information, please create/register an account to access to your "My Page",

PAYMENT OPTIONS

We accept American Express, Visa, Master Card, PayPal, Google Pay, Shop Pay and more.

DELIVERY SERVICES

・We offer free worldwide delivery for every purchase.

・delivery services are by DHL and EMS.

DUTIES & TAXES

Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. We are not in charge or in control over these charges as customs policies vary by country. Any questions related to customs charges, we kindly ask you to contact your local customs office.

RETURN & REFUND POLICY

We ask all our customers to thoroughly check all the pictures and read the item’s description and details before proceeding to a purchase. We do not accept returns because of the customer’s personal preference.

Returns are possible in the following cases:

You have received an item different from the one you ordered

An Item cannot be returned or refunded in the following cases:

The item has been kept for more than 2 days after being delivered.

It has been worn, washed or its condition has been altered in any way.

It is missing an accessory it came with.

It has been returned to us without prior notice.

 

To request a return, refund and exchange of a faulty item, please contact us within 2 business days after you have received your order through E-mail: info@amorevintagetokyo.com