We accept only Japanese Yen and US Dollars. Prices may change due to sudden rise of market prices without prior notice.
Available payment options are American Express, Visa, Master Card, PayPal, Google Pay, Shop Pay and more.
It is also possible to pay by bank transfer. If you would like to use bank transfer as your payment method please send an E-mail to: firstname.lastname@example.org
We ship to 100＋ countries via DHL or EMS (Japan Post). The shipping courier cannot be chosen by the customer. If your shipping address has a P.O. BOX, your order will be shipped via EMS. Domestic shipping is handled by Yamato, Yu-Pack or Sagawa (Japan only.)
We do not accept any changes/cancellations after placing an order. In the case that changes need to be made to the order, or cancellation has to be made due to unforeseen reasons, a handling fee of 4% of your order total will be required.
Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. We are not in charge or in control of these charges as customs policies vary by country. If you have any questions related to customs charges, we kindly ask you to contact your local customs office.
We DO NOT accept any returns because of the customer’s personal preferences. All sales are final. Please make sure before purchase to read the product's description thoroughly, review images and double-check the measurements and condition. Feel free to contact our customer service anytime if you need additional information before purchasing.
If you receive an item different from the one you ordered, please send us an email to request a return after making sure the conditions below;
・The return tag is still attached
・The item has NOT been kept for more than 2 days after being delivered.
・It has NOT been worn, washed or its condition has NOT been altered in any way.
・It is NOT missing any accessories it came with.
To request a return or exchange of a faulty item, please contact us within 2 days after you have received your order through E-mail: email@example.com
We ship ALL packages with a signature required. If you request for a shipment without a signature required, the recipient will take responsibility for any missing packages. If the item cannot be delivered and is returned to us, the recipient will take responsibility for all additional re-shipping fees.